|
How do I change my address? |
| Changing your address is easy
to do from the secured section of this site. Just click the
Logon
button from the home page to login. Then, select the account whose
address you would like to change. This will take you to the Account
Manager.
If you have more than one account with us, and you are changing your
corporate address, you can select any account and change the corporate
address. The new corporate address will be reflected on all of your
accounts. You can also change only the location address for an
account from the Account Manager.
If you would like to change your address in writing, you may fax a signed
request to 323-966-0056. |
|
|
How do I change where my mail is sent to? |
| If you have a different
corporate / mailing address than your business location address, you can
select to which one you would like your correspondence sent. To do
this from this site, first click the
Logon
button from the home page to login. Then, select the account whose
mailing preference you would like to change. This will take you to the
Account Manager. From there, click the Change
Your Mailing Preference link to change where we send your mail.
If you would like to change your mailing preference in writing, you can
fax a signed request to 323-966-0056.
|
|
|
How do I change my checking account information? |
| If you are going to change
your checking account (the account into which we deposit your credit card
funds), you will need to fax us our Checking Account Change Form, located in
the Forms Library, along with a copy of a voided
check from the new account. Make sure that you select the appropriate
version of the form, based on the bank at which your merchant account is
placed.
Complete the form, and fax it to us at 323-966-0056. We will
contact you if we have any questions. Also, make sure that you notify
American Express and/or Discover about your account change, if you accept
these cards. We are unable to change checking information for these
card companies.
|
|
|
How can I determine which DDA my funds are going into? |
| If you need to know which DDA
your funds are being deposited into, you can
Login
to the site, then click on the Reports link at the top of the page.
From Reports, under the Daily Activity Reporting
section, choose your merchant account, then select the Deposits Released
report. Adjust the date range accordingly. Click the Print
Report button.
The report will list the date the funds were released, and the DDA into
which they were released.
|
|
|
How do I apply to accept American Express cards? |
| You can apply directly from
this site. To do this from this site, first click the
Logon
button from the home page to login. Then, select the account to which
you would like to add American Express card acceptance. Then, click
the Apply For Amex link and follow the
instructions.
To apply via e-mail, send us a request to
support@signaturecard.com. Or, you can fax a request to
323-966-0056.
|
|
|
How do I apply to accept Discover cards? |
| You can apply directly from
this site. To do this from this site, first click the
Logon
button from the home page to login. Then, select the account to which
you would like to add Discover card acceptance. Then, click the
Apply For Discover link and follow the instructions.
To apply via e-mail, send us a request to
support@signaturecard.com. Or, you can fax a request to
323-966-0056.
|
|
|
How do I stop accepting a type of card? |
| If you are currently accepting
a card type, and no longer want to, you can turn-off that card type from
this site. To do this from this site, first click the
Logon
button from the home page to login. Then, select the account from
which you would like to remove card type acceptance. Then, after you
find the card type in the Card Types That You Can Accept section,
click the Click To Stop Accepting link
and follow the directions.
Or, you can send an e-mail request to
support@signaturecard.com, or fax a request to 323-966-0056.
|
|
|
|
|
|
|
